Return policy

Returns (if applicable)

We accept product returns. You have the right to request a return within 14 days after your product is delivered.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in its original packaging. We require a receipt or proof of purchase to complete your return.

Important: Please contact our customer service at mayfairloom@gmail.com to get the correct return address before sending your package. Do not send returns to the address listed below without prior confirmation, as this may be a processing facility and not the correct return point for all items.

Return Address (Contact customer service for confirmation before shipping): Name: John MOFFGJMJ Number: 971-998-9313 Detail address: 13822 NE Airport Way, Portland, Oregon, 97251

Important Notes

• Custom-ordered or personalized items are not eligible for the 14-day return right.

• If the return is due to your reasons (e.g., changed mind), you'll be responsible for the shipping fee. The specific cost will depend on the express company you choose.

• If the return is due to our reasons (e.g., damaged or incorrect goods), you are not required to pay the shipping fee.

• No restocking fee will be charged for product returns.